Welcome to the Raha Footwear website (“Site”) and any mobile applications (together, the “Services”), owned and operated by Raha Footwear (“we”, “us”, or “our”). These Terms govern your access to and use of the Services. By browsing, registering, making purchases, or otherwise using our Services, you agree to be bound by these Terms (including any referenced policies). Please read carefully.

1. Acceptance of Terms

By using the Site or purchasing from us, you confirm you are at least 18 years old or are accessing the Services under the supervision of a parent or legal guardian. We reserve the right to modify these Terms at any time without prior notice. Continued use after changes signifies acceptance.

2. Privacy & Cookie Policy

Our Privacy & Cookie Policy explains how we collect, use, and protect your personal data—please review it carefully. Privacy Policy

3. Permitted Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. Prohibited activities include reselling content or product information from the Site, data mining, scraping, or using automated tools, framing or embedding our trademarks, product images, or content without permission, and using hidden text, tags, or code that misuses our name, trademarks, or product names. Violation of these terms may result in termination of your access rights.

4. Hyperlinks

You may link to our Site’s homepage only in a fair and legal way that does not misrepresent our products or brand. We may revoke this permission at any time.

5. Account Registration & Security

To use certain features, you may need to register for an account. You are responsible for providing accurate information and keeping it up to date, maintaining the confidentiality of your password and login details, and all activity carried out under your account.

6. User Content & Uploads

If you submit reviews, comments, or questions, you confirm that the content is accurate, lawful, and non-confidential, you have the right to share it, and it does not contain harmful code, viruses, or infringe intellectual property. We reserve the right to remove any content that violates these Terms.

7. Indemnification

You agree to indemnify and hold harmless Raha Footwear, its employees, and affiliates from any claims, damages, or liabilities arising from your use of the Site, submitted content, or violation of these Terms.

8. Orders and Contract Formation

A purchase contract is formed only once your order has been shipped. We reserve the right to cancel or refuse any order prior to shipping.

9. Pricing, Payments, and Currency

All prices are shown in [AED] (or the applicable currency at checkout). Prices include taxes unless stated otherwise. Payment must be completed before dispatch. We are not responsible for errors in billing or payment processing caused by third-party services.

10. Delivery, Exchanges & Returns

We deliver across the UAE and the wider GCC. Delivery times may vary depending on location and circumstances. Unused items in original packaging may be returned or exchanged within 15 days of purchase, excluding sale items. Return shipping costs may apply. Please refer to our Returns & Exchanges Policy for full details.

11. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of the Site or our products. Our liability is limited to the amount paid for the specific product in question.

12. Intellectual Property

All content, trademarks, designs, and materials on this Site are owned by or licensed to Raha Footwear. You may not copy, reproduce, or exploit them without our written permission.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

14. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on this page and become effective immediately.

15. Contact Us

If you have any questions about these Terms, please contact us at:
info@rahafootwear.com
+971 58 585 8990